Support

These projects are maintained by volunteers. If you are having problems with the software, you can get help from other users and the volunteer developers.

Questions

If you have a question about using the tools, then the first thing to do is the check the Wiki and the sleuthkit-users archive to see if the answer to your question already exists. If you cannot find an answer, then send an e-mail to the sleuthkit-users list (you will need to subscribe to post to it). When you post your question, be sure to include:

• The version of the tools being used (TSK 3.0.1 for example)
• The platform (Ubuntu for example)
• How you installed the tools (package, source, etc.)

If your question is about an error message, then be sure to include the exact message so that it can be tracked down.

Reporting Bugs

If you have a bug to report, then submit an issue to the relevant bug tracker. Be sure to include (at least):

• The version of the tools being used (TSK 3.0.1 for example)
• The platform (Ubuntu for example)
• How you installed the tools (package, source, etc.)
• Any error messages (send the exact message)

Submitting Code / Patches

Code submissions are always welcome. Refer to the Developer Guidelines for details.

Feature Suggestions

If you have ideas for a new feature, then you are encouraged to implement it and submit the code. If you are not a developer, then you can post the idea to one of the Feature Request trackers. Developers can look at that list for ideas and maybe one of them will implement it.

Submitting Document Updates

If you find an error in documentation or if you want to contribute new documentation, send the changes or new file to < doc-updates [at] sleuthkit {dot} org >.